ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE POSITION
Our roster has an opening with your name on it

As a key member of FanDuel’s Regulatory Investigations & Enforcement Team, the Regulatory Associate is responsible for a variety of tasks supporting FanDuel’s engagement with our state gaming regulators. The regulatory associate will become a subject matter expert in FanDuel’s product offerings, and will assume primary responsibility for responding to escalated customer complaints that FanDuel patrons make to state gaming regulators.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

This position will work with a fantastic team of legal and regulatory professionals engaging FanDuel’s regulators for all products across the United States and Canada, and support the continued innovation of those products while maintaining FanDuel’s position as the most trusted brand in the industry. Reporting to FanDuel’s Regulatory Manager on the Investigations and Enforcement Team, this role will assume the following responsibilities:

• Draft regulatory responses to escalated customer complaints;
• Escalate high risk complaints for review by Regulatory Manager and Counsel/Senior Counsel as appropriate;
• Provide support on a wide variety of matters handled by the larger Regulatory Investigations and Enforcement Team, engaging with attorneys and internal and external stakeholders;
• Partner with key stakeholders across FanDuel’s business lines to build a strong knowledge of FanDuel’s products, develop familiarity with common topics of escalated complaints, and ensure business remains informed of particular areas of regulatory interest;
• Develop and support FanDuel’s engagement and relationship with regulators, and become trusted point of contact for escalated customer complaints and other items of regulatory concern;

THE STATS
What we're looking for in our next teammate

• Bachelors or Associates Degree
• 1+ years of Regulatory or gaming experience, preferably including experience with a gaming operator or regulator;
• Ability to develop workflows and procedures with strict regulatory guidelines

• Experience with customer engagement and familiarity with FanDuel products and services;
• Passion to take initiative, problem-solve, be a self-starter, and work independently
• Extremely organized, detail oriented, and proficient in the MS Office Suite
• Excellent verbal, written, and strategic communication skills and an ability to collaborate effectively across a wide range of external and internal stakeholders;
• Experience working in a highly regulated industry or at high-growth technology company;
• Experience with developing new processes and procedures, data analytics, and reporting to senior business leaders.
• Experience engaging and advocating with regulators, including with mandatory reporting requirements;
• Once hired, the Regulatory Associate may be required to obtain state gaming licenses from various jurisdictions in order to represent FanDuel before regulators.

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable hourly range for this position is $26.44 - $33.77 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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