The Columbus Blue Jackets Manger of Digital Media & Content plays a key strategic leadership role as part of the Blue Jackets Digital Media & Content team, which is responsible for digital and emerging marketing and branding initiatives across the company’s owned channels. With a significant overhaul and investment in the Blue Jackets owned digital infrastructure and its customer experience, the position will play an integral role in managing the day-to-day content strategic critical path in coordination with internal marketing and sales partners. Additionally, the role will be responsible for the daily tracking and optimization recommendations for our content practice.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provides day-to-day supervision of the coordinator-level positions within the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree in Marketing, Communications, or Business or related field from four-year college or university required; a minimum of 4 years' experience creating strategic digital content for a professional organization or equivalent combination of education and experience. Previous management experience preferred. Experience in Adobe Creative Suite; 2+ years of CMS Content Upload and Management experience; 4+ years of experience in content capture and social media publishing; experience and knowledge of community management and content strategies; proficient in Microsoft Word planning applications, specifically Excel; experience in branded content strategy; experience and knowledge of reporting and management software and technologies; knowledge of changing content trends and on-going competitive analysis; ability to multi-task, work on and maintain multiple projects simultaneously; experience working in a team-oriented, collaborative environment

Computer Skills

To perform this job successfully, an individual should have extensive knowledge of social media platforms and their respective advertising extensions, content management systems, HTML, Adobe Creative Suite, Adobe Analytics, Google Analytics and Microsoft Office software.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The noise level in the work environment is usually moderate.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.