Manager, Inside Sales
National Hockey League
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Newark, NJ, USA
Posted 6+ months ago
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WHO WE ARE:
Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Dignitas. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.
HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base.
The Philadelphia 76ers organization is one of the most storied franchises in American sports, led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. The 76ers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, UFC and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the sports industry. The 76ers offer a best-in-class workplace culture built on collaboration, growth, and a quest to excel in everything we do.
OUR COMMITMENT TO DIVERSITY:
OUR COMMITMENT TO DIVERSITY:
At HBSE, we engage, represent and reflect diverse voices of employees, players fans and communities. We are dedicated to hiring the best talent that is reflective of where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.
Position Summary:
The New Jersey Devils (NHL) are adding to their Ticket Sales Leadership Team by seeking an Inside Sales Manager to provide leadership and mentorship to 12-15 entry level sales associates, responsible for recruiting, hiring, training and driving accountability, culture and results, amongst other responsibilities. The Inside Sales Manager will gain experience and exposure as they learn how to coach, lead and manage and build a foundation for their own personal career growth while directly supporting the growth of others.
Responsibilities include, but are not limited to the following:
- Recruit, interview, hire, train and develop Sales Associates with the focus of generating and increasing new sales revenue
- Support growth of new sales revenue within full season, partial plan, group sales and premium sales
- Lead, motivate, develop, and retain Sales Associate staff for future succession and opportunity within HBSE
- Monitor, manage and evaluate Sales Associate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales Associate staff with appropriate feedback and direction for development
- Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, and online activation
- Develop department business plan, training strategy, scripts, policies and procedures
- Work with other managers to develop strategic call campaigns, new sales packages and opportunities for new sales
- Develop and maintain relationships with other departments including Creative, CRM, Game Operations, CRM and Community
- Resolve seating problems/concerns/issues related to new sales
- Perform additional duties as assigned
Qualifications (educational, experience and basic knowledge requirements):
- Must have at least 2+ years of experience in a senior sales position, with a track record of consistently achieving sales goals/targets
- Bachelor’s Degree, Business, Communications or Sport Management preferred, or equivalent professional experience.
- Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
- Proficiency in Archtics or similar ticketing software a plus
- Must be organized, creative, hard-working, analytical and possess excellent listening skills
Our Benefits:
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
- Pretax Transportation Benefit
- Generous parental leave policies
- 401K (100% up to 5% is matched, after 1 year of service)
- Unlimited Paid Time Off
- 13 Paid Holidays
- ½ Day Summer Fridays
- Complimentary or Discounted Sports & Concert Tickets
- On Site Fitness Rooms
- Other League & Partner Discounts
This job is no longer accepting applications
See open jobs at National Hockey League.See open jobs similar to "Manager, Inside Sales" MIT Sloan Career Development Office.