Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

We are seeking a Senior Analyst who will assist the Fraud Program in driving critical fraud related projects within the first line of defense. This position will report directly to the Fraud Program Manager. The Senior Analyst will be responsible for proactively and collaboratively monitoring fraud metrics, strategies, escalations, and serve as a liaison between multiple business areas across the Fraud Enterprise. This position will also provide support for risk assessment, audit, and regulatory examinations; and assist in the monitoring and oversight of the fraud ecosystem- including technology, governance, and risk management reporting. In addition, the ideal candidate will have strong project or program management skills, experience in writing policies or procedures, analytical expertise, a deep understanding of fraud risk, and the ability to drive cross-functional collaboration between all lines of business.

What you’ll do:

The Senior Analyst, Fraud Program Management will be responsible for the following:

• Fraud Program Reporting & Insights: In coordination with the 2LoD, monitor KRI and RAS metric performance- including reporting and escalating breaches; collect data insights and report up to the committees on all fraud-related matters that impact the enterprise.
• Regulatory Exam Coordination: In collaboration with the Regulatory teams, work as a liaison between multiple departments and own the response tracking process across the various business units and lines of defense.
• Implementation of Procedures and Strategies: Assist with gathering, updating, and monitoring fraud strategies, procedures, playbooks, and other important documentation critical to the management of the fraud ecosystem.
• Issues Management, Audit, and Assessment: Track and monitor all Fraud-related issues that may arise through issue findings, audit, controls, or assessment testing. Act as the main POC and assist with the drive, validation, remediation and/or completion of issues. Assist with ad-hoc Fraud Risk Self-Assessments which evaluates and measures key inherent risks.
• Program/Project Management: Assist in coordinating monthly fraud committee meetings, fraud-related projects, and other associated initiatives.

What you’ll need:

• 5+ years of experience in fraud analytics, risk management, or fraud program management.
• Strong experience in leading projects, working cross-functionally, and influencing senior stakeholders.
• Experience working with multiple cross-functional teams to deliver results
• Experience in banking and/or fintech industry
• Strong Knowledge of fraud prevention tools and techniques.
• Excellent problem-solving skills and ability to translate complex data into clear business recommendations.
• Experience working with exam/audit, and drafting regulatory documents is a plus!

Nice to Have:

• Familiarity with SQL, Python or other dashboarding tools (such as Tableau)
• Experience with Model Risk Management or Model Governance
• Experience with Risk Assessment or Audit