The role

The Check Processing Specialist is responsible for coordinating with the mailroom and remittance processing team to ensure checks are accurately posted and deposited in a timely manner. Responsibilities include, but are not limited to, verifying correct check postings, investigating unposted checks, depositing checks into the appropriate accounts, and processing check returns.

What you’ll do:

• Collect and organize incoming checks via mail.
• Review and verify payments for accuracy before deposit.
• Deposit checks into the appropriate corresponding accounts.
• Processes check returns efficiently and accurately.
• Process unable to locate checks
• Process the department's outgoing mail.
• Investigate and resolve payment issues and discrepancies as they arise.
• Utilize available resources, including the knowledge base, to ensure adherence to policies and procedures.
• Create and update Standard Operating Procedures (SOPs) as needed.
• Maintain thorough and accurate documentation by using notation tools to record interactions clearly and concisely.

What you’ll need:

• Must be able to work under tight deadlines
• Excellent ​written ​and ​oral ​communication ​skills.
• Strong ​attention ​to ​detail ​and ​accuracy.
• Professional ​demeanor ​and ​strong ​work ​ethic.
• Ability to exhibit grace under pressure and tight deadlines while navigating complex work assignments/situations efficiently and effectively.
• Time ​management ​skills ​and ​the ability ​to multitask.
• Establish productive working relationships with co-workers, management, and members.
• Self-motivated and able to work independently, applying analytical skills required to manage tasks.
• Excellent ​organizational ​and ​time-management ​skills.
• Ability ​to ​take ​on ​projects ​as ​needed.

*This position will be in office. Remote options for this position are not available.