Susquehanna is looking for a HR Technical Business Analyst & Project Manager to join our HR Tech & Shared Services team in Dublin, Ireland. In this role, you will have the opportunity to act as a liaison between our various corporate lines of business while being responsible for supporting and managing all technical aspects of HR systems and related projects. Some of the lines of business with which you will be collaborating include our Recruiting, Payroll, Benefits, Compensation, and Marketing teams – in both Ireland and our US office. You will gain exposure to both proprietary and third-party applications as you work on projects that span the software development life cycle including problem and business analysis, vendor evaluation and selection, and understanding how applications interact in our expansive technical environment. In addition, your role will entail report analysis and delivery, the coordination of application testing and integration and the ongoing evolution of these applications.

In this role, you will:

• Champion business process improvements and provide in depth analysis within HR business areas – working closely with our US based HR Tech & Shared Services team
• Manage initiatives, project plans, timelines, and roadmaps within the assigned business areas/systems
• Elicit requirements from stakeholders using techniques such as interviews, design sessions, surveys and/or other techniques as needed; create functional specification documents
• Partner with business stakeholders and project teams to translate business requirements into creative and practical solutions; act as a liaison between corporate business stakeholders and the corporate applications and other internal technology teams
• Perform vendor evaluations and/or implementations of third-party solutions
• Define and manage data interfaces with third party vendors and internal systems
• Assume system ownership of primary HR applications for customizations, configurations (code setups), upgrades, issue escalation, functionality expertise as well as general user questions/training
• Analyze, cleanse, transform, manage and validate data; undertake data ownership/management in systems to facilitate data integrity
• Administer systems for security profiles/accounts, upgrades, release patches etc
• Support troubleshooting of system and process issues
• Develop and maintain project documentation, including project plans, status reports, and other project-related documents if applicable

• 5+ years of experience in a technical business or systems analyst role
• Experience with HR systems (e.g iCims, UKG, SD Worx, etc) preferred
• Previous experience working with data integration and/or vendor feeds required
• Flexibility to work on a mix of technical and non-technical assignments required
• Knowledge of SDLC models required
• Strong understanding of Relational Database Concepts, preferably Microsoft SQL Server, required
• Strong SQL Skills required
• Experience with SSIS, DTS, Informatica or other integration enabling tools a plus
• Experience with QlikView or Microsoft SQL Server Reporting Services a plus