IT Project Manager

U.S. Department of Commerce

U.S. Department of Commerce

IT, Operations
Gaithersburg, MD, USA
Posted 6+ months ago

Summary

NIST works with industry and science to advance innovation and improve quality of life. We're looking for a IT Project Manager to join our team!

This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.

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Overview

  • Accepting applications
  • Open & closing dates

    07/30/2024 to 08/09/2024

  • Salary

    $117,962 - $181,216 per year

  • Pay scale & grade

    ZP 4

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    Location

    1 vacancy in the following location:

  • Remote job

    No

  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    Occasional travel - Occasional travel may be required.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time

  • Service

    Competitive

  • Promotion potential

    4

  • Job family (Series)

    2210 Information Technology Management

  • Supervisory status

    No

  • Security clearance

    Not Required

  • Drug test

    No

  • Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

  • Trust determination process

    Suitability/Fitness

  • Financial disclosure

    No

  • Bargaining unit status

    No


  • Announcement number

    ADMR-138-24-12495414-DH

  • Control number

    802051300

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Duties

To serve as a senior Project Manager and Business Analyst for projects across the Management Resources (MR) service portfolio. Leads work within the Customer Relationship Management (CRM) group in the Business Operations Office (BOO) on process improvement and system development projects with and for departments and divisions across NIST, acting as the key interface between the users and the project team to gather information, document processes, and confirm business requirements with users.

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Requirements

Conditions of Employment

  • U.S. citizenship
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment
  • Bargaining Unit Position: No

Qualifications

Basic Requirements

Applicants may meet basic requirements specified in the section titled Education or the requirements specified in the section titled Experience.

Education: All academic degrees and coursework must be from accredited or pre-accredited institutions

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriateFor all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the basic requirements listed above, all applicants must have at least one year (52 weeks) of specialized experience equivalent to the GS-12 (ZP-III at NIST) federal grade level. Specialized experience is defined as experience in managing and supporting information technology systems and services, including experience with cloud-based CRM and/or operations workflow software, agile development methodologies, project management, process improvement, and change management.

Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application.

The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook.

Applicant Reconsideration

Education

This position allows applicants to qualify with education. Transcripts must be submitted to validate that the education requirement has been met. Unofficial transcripts will be accepted in the application package. However, an official copy will be required prior to a final offer of employment.

Education completed outside of the U.S. must be evaluated by an accredited organization to ensure that it is comparable to education received in accredited institutions in the U.S. Click here to view a listing of accredited organizations from the Department of Education's website. A copy of the foreign education evaluation (containing the results with a course by course listing) is required with your application.

Additional information

This position is covered under NIST's Alternative Personnel Management System (APMS). The APMS is a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Find out more about the APMS here!

  • Your application package may be shared with other selecting officials at NIST for similar opportunities and additional selections may be made from this vacancy.
  • Click all links in this vacancy announcement to view additional information or instructions.
  • All documents submitted for this announcement must be legible in order to make qualification or eligibility determinations.
  • A probationary period may be required.

We may share your application package with other selecting officials at NIST with opportunities like this one. Additional selections may be made through this vacancy.

NIST strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities such as:
  • Telework
  • Flexible work schedules
  • Paid parental leave
  • Paid vacation
  • Sick leave
  • Family-friendly leave
  • Childcare subsidy program for qualifying families
  • Child and elder-care resources
  • On-site childcare center
  • Lactation spaces
  • Wellness programs
  • Fitness center
  • Employee assistance programs
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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter and supporting documents to assess your qualifications for this position. Please be sure that your resume and supporting documents include detailed information to support your qualifications for this position. Failure to provide sufficient and/or legible evidence in your resume or supporting documents may result in a "not qualified" determination. You MUST also selected at least ONE eligibility (i.e., how you wish to be considered) in order to receive consideration for this position.

REFERRAL
All applicants that meet the minimum qualifications will be referred to the selecting official for consideration. Under Direct Hire Authority, applicants are not rated and ranked and veteran's preference does not apply.

CTAP or ICTAP eligibility: If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must be determined eligible and rated as well-qualified to receive special selection priority. "Well Qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must receive a score of 85 or higher. Please review the following site regarding required documents to support CTAP or ICTAP eligibility and additional information regarding this authority - CTAP/ICTAP Eligibility

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Required Documents

The documents required vary based on how you're applying (i.e., as a veteran or disabled veteran, current or former Federal employee, etc.). Please review the Required Documents for this position to find out if there are any documents required with your application. Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.

A COMPLETE APPLICATION INCLUDES: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. Cover letters are optional. To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please refer to the Resume Guidance on how to build an effective resume.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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How to Apply

Click 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents. While working an application, you may review, edit, delete and update information. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time the closing date of the announcement unless an applicant cut off has been identified (see the SUMMARY section, as appropriate). If an applicant cut off has been indicated, the announcement will close by 11:59 p.m. Eastern Standard Time on the date the cut off number has been met.Once your application has been submitted, you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

NEED HELP?

-If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button): please contact the Agency Contact listed on this announcement between normal business hours (8:00 a.m. - 4:00 p.m. ET). If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number. If necessary, we will provide you with a technical support number for further assistance.

- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Resource Center. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.

- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.

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Agency contact information

Audrey Zimmerman
Address
Business Operations Office
100 Bureau Drive
Gaithersburg, MD 20899
US
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Next steps

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

We will update applicant statuses when:

  • A qualification determination is made. If found not qualified/eligible, no additional updates will be provided.
  • Applications are referred to the selecting official.
  • A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
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